Privacy & Cookie Policy

Privacy Policy

At Prissy Ventures, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy explains how we collect, use, and safeguard your data when you shop for our premium fashion, household essentials, and accessories. 
 

1. Information We Collect

We collect personal information that you provide directly to us when making a purchase or contacting our team, including: [5]
 
  • Identity & Contact Data: Your name, surname, and contact number.
  • Delivery Data: Your physical address for shipping (delivery takes 5–8 days).
  • Communication Data: Your email address (sales@prissyventures.co.za) used for order confirmations and customer support.
  • Technical Data: Information such as IP addresses and browser types collected via cookies to improve your website experience. 

2. Purpose of Collection

We use your information strictly for the following purposes:
 
  • Processing and delivering your orders.
  • Managing exchanges within our 14-day window.
  • Providing customer support and responding to inquiries.
  • Internal record-keeping and legal compliance.
  • With your consent, sending you updates on new lifestyle collections and promotions. 

3. Data Security

We take the security of your data seriously and have implemented appropriate technical and organisational measures to prevent unauthorised access, loss, or damage. This includes secure servers and encrypted transaction processes. 
 

4. Sharing Your Information

We do not sell your personal information. We only share your data with trusted third parties necessary for our operations, such as:
 
  • Courier Services: To deliver your lifestyle essentials.
  • Payment Processors: To securely handle your transactions.
  • Legal Authorities: Only when required by South African law. [2]

5. Your Rights

Under POPIA, you have the right to: [14]
 
  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we update or fix any inaccurate data.
  • Deletion: Request that we delete your information (subject to legal retention requirements).
  • Withdraw Consent: Opt-out of marketing communications at any time. 

6. Contact Us

For any questions regarding this policy or to exercise your data rights, please contact our Information Officer:
📧 Email: info@prissyventures.co.za